Terms of Service

Terms of Service

Last Updated: July 2026

Welcome to The Loafer Factory. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

These Terms apply to all visitors, customers, and users of The Loafer Factory website.

By using this website, you confirm that you are legally capable of entering into binding agreements.

2. Products

We strive to ensure all product descriptions, images, and specifications are accurate.

However:

  • Product colors may vary depending on your device or screen settings.
  • Minor variations in materials, texture, stitching, or packaging may occur.
  • Images are provided for illustrative purposes.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

While we make every effort to ensure pricing accuracy, obvious pricing or typographical errors may occur.

We reserve the right to cancel or refuse any order affected by an obvious pricing error. If payment has already been made, a full refund will be issued.

4. Orders

Placing an order does not automatically constitute acceptance.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

  • suspected fraud;
  • inaccurate customer information;
  • payment verification issues;
  • inventory shortages;
  • legal compliance requirements.

5. Payment

Payment must be successfully authorized before an order is processed.

Payments are securely processed by authorized payment providers.

We do not store complete payment card information.

6. Shipping

We ship internationally.

Shipping and delivery times displayed on our website are estimates only and are not guaranteed.

Delays may occur due to:

  • customs inspections;
  • transportation disruptions;
  • weather conditions;
  • carrier delays;
  • public holidays;
  • force majeure events;
  • circumstances beyond our reasonable control.

7. Customer Responsibilities

Customers are responsible for ensuring that:

  • shipping addresses are accurate;
  • billing information is correct;
  • contact details remain up to date.

The Loafer Factory is not responsible for delivery issues resulting from incorrect information provided by the customer.

8. Customs & Import Duties

International shipments may be subject to customs duties, VAT, import taxes, or other governmental charges imposed by the destination country.

Unless otherwise stated, these charges remain the responsibility of the customer.

9. Returns & Refunds

Returns and refunds are governed by our separate Refund Policy.

Nothing within these Terms limits any mandatory consumer rights provided under applicable law.

10. Intellectual Property

All content on this website, including but not limited to:

  • logos;
  • trademarks;
  • photographs;
  • graphics;
  • product descriptions;
  • website design;
  • text;
  • branding;

is owned by or licensed to The Loafer Factory.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

11. Acceptable Use

You agree not to:

  • misuse this website;
  • attempt unauthorized access;
  • interfere with website security;
  • upload malicious software;
  • engage in fraudulent activities;
  • scrape or copy website content without authorization.

We reserve the right to suspend or terminate access where misuse is reasonably suspected.

12. Fraud Prevention

To protect our customers and business, we reserve the right to:

  • verify customer information;
  • request additional verification before processing an order;
  • delay, refuse, or cancel orders where fraud or unauthorized activity is reasonably suspected.

Any refunds issued following a cancelled order will be processed using the original payment method.

13. Chargebacks

If a payment dispute or chargeback is initiated, we reserve the right to provide relevant order, shipping, delivery, and communication records to the payment provider to respond to the dispute.

Customers are encouraged to contact us directly before initiating a chargeback so that we may attempt to resolve the matter promptly.

14. Limitation of Liability

To the maximum extent permitted by applicable law, The Loafer Factory shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

15. Force Majeure

We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • war;
  • civil unrest;
  • strikes;
  • governmental actions;
  • customs delays;
  • transportation interruptions;
  • pandemics;
  • internet or technology failures.

16. Privacy

Your use of this website is also governed by our Privacy Policy.

17. Modifications

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by the laws applicable to the legal entity operating The Loafer Factory, without limiting any mandatory consumer protections that apply under applicable law.

19. Contact

If you have any questions regarding these Terms of Service, please contact us through our Contact page or the contact details provided on our website.